FlowVault

Support

We're a small team and we read every message.
Need a hand?

Email frantang3@gmail.com and we'll get back to you within two business days. Please include the email address on your account so we can find you quickly.

FlowVault is a training tracker for pole dancers, aerial artists, and circus performers. Log the moves you're learning, track your status from New to Mastered, attach photos and video, and watch your progression add up over time. If anything isn't working the way you expect, we want to hear about it.

Common questions

How do I add a move?
Tap the + button on your library screen, give the move a name, set its status, and optionally attach a photo or video from your library.

What's free and what's paid?
Logging unlimited moves with photos, setting statuses, and viewing your basic stats is free. Starter and Pro subscriptions unlock the intelligence layer — your full progression timeline, forgotten-move alerts, practice analytics, and video. Subscriptions are billed through your Apple ID and renew automatically until cancelled.

How do I manage or cancel my subscription?
Subscriptions are handled by Apple. On your iPhone, open Settings → [your name] → Subscriptions, select FlowVault, and choose Cancel or change your plan. You'll keep access until the end of the current billing period.

How do I restore a purchase on a new device?
Open FlowVault, go to Settings → Restore Purchases, and sign in with the same Apple ID you used to subscribe.

Are my videos private?
Yes. The photos and videos you upload are stored privately in your own account — only you can see them. See our Privacy Policy for details.

How do I delete my account?
In the app, go to Settings → Delete Account. This permanently removes your data and uploaded media. If you can't access the app, email us from your account's email address and we'll handle it.

Still stuck?

Email frantang3@gmail.com with a short description of what happened and, if you can, a screenshot. We'll help you sort it out.